TypeTable
For Product
Customer feedback
Product teams collect feedback across email, chat, and support tickets — with no easy way to see patterns. Here's how a team turns it into one shared, searchable table just by describing it.
- Built by chatting
- Logged in plain language
- See the trend at a glance
01 The problem
The feedback is everywhere but here
A great idea lands in email. A bug report shows up in Slack. Support closes a ticket with a gem buried inside. The team knows the signal is there, but it's spread across five places and nobody can see the pattern.
You don't want another tool to manage. You want every note in one list.
Feedback is scattered across email, chat, and support tickets. I can never see what people actually keep asking for.
Let's give the team one place for it. Tell me what you'd note down about each piece of feedback and I'll build it.
02 Just describe it
Say it in a sentence
You type what a piece of feedback looks like in plain English. TypeTable suggests a table — which fields to include and what rules to apply — and waits for your OK.
The rating has to be 1 to 5, so a typo can never turn into a wild score, and new notes start as Open on their own.
Track where it came from, the message, a rating out of five, a status, and the product area.
Here's the table I'd create:
- Source
- Message
- Rating
- Status
- Area
Rating must be 1–5 · Status defaults to Open.
03 It's ready
Live in minutes, not weeks
You hit approve and the table is real — a real table you can share with the whole team. No field design, no IT project.
| sourceenum | messagetext | ratingnumber | statusenum |
|---|---|---|---|
| Support | Onboarding was confusing on mobile | 2 | Open |
| Chat | Love the new export, saved me an hour | 5 | Reviewing |
| Wish I could rename a table after making it | 4 | Closed |
04 The team just types
Everyone logs feedback by talking
No complicated forms. No training session. You set it up; support and sales just say what they heard. TypeTable sorts it into the right fields, applies the rules, and saves it clean.
Add feedback: the calendar sync keeps dropping events, from email, rating 2, area integrations.
Saved — Email, rating 2, Integrations, status Open.
Add feedback: onboarding was confusing on mobile, from a chat, rating 2.
Got it — from Chat, rating 2. Which area should I file it under?
Onboarding
Saved — Chat, rating 2, Onboarding, status Open.
05 Ask a question, get an answer
"How's feedback trending?"
No charts to build. You ask in plain language and get the count back instantly — plus a picture of how the volume is climbing week over week.
How's feedback trending this month?
logged this month · avg rating 3.4
Show me the volume over the last six weeks
06 Keep it trustworthy
Share it so nothing gets lost
You share the table with the whole product team. Now anyone can drop in a note the moment they hear it — no more forwarding emails or pasting into a doc that never gets read.
Set who can add and who can just look.
Share this with the product team so they can add notes.
Shared with Product. Everyone can add feedback in plain language.
More use cases
What does your team keep re-typing?
If your team keeps updating the same spreadsheet, TypeTable can replace it. Describe it once and let everyone add records in plain language.
See how it works Get started free